Privacy policy

Privacy Policy

STORE PANTHARI
Operated by STAR BLUE MCR LTD
Company Number: 17055309
141 Cheetham Hill Road, Manchester, M8 8LY, United Kingdom
Email: help@panth-us.com
Website: panth-us.com

Last updated: September 17, 2026

This Privacy Policy explains how STAR BLUE MCR LTD, operating BAG PANTH, collects, uses, shares, and protects personal information when customers visit www.panth-us.com, make a purchase, contact us, or otherwise interact with our services.

1. Information We Collect

Depending on how customers interact with our store, we may collect:

• Name
• Billing and shipping address
• Email address
• Telephone number
• Order and transaction information
• Product selections and purchase history
• Payment-related information processed by our payment providers
• Customer service communications
• IP address
• Browser and device information
• Website activity and interaction data
• Cookie and tracking technology information

We do not generally receive or store complete payment card numbers when payment information is processed directly by third-party payment processors.

2. How We Use Personal Information

We may use personal information to:

• Process and fulfill orders.
• Arrange shipment and delivery.
• Provide order confirmations and shipping updates.
• Process refunds.
• Provide customer support.
• Prevent fraud, abuse, and unauthorized transactions.
• Maintain the security and functionality of our website.
• Comply with legal, accounting, tax, and regulatory obligations.
• Analyze website performance and customer interactions.
• Improve our store and services.
• Provide marketing communications where permitted by applicable law.

3. Service Providers and International Fulfillment

BAG PANTH uses third-party service providers to operate its business.

Products are fulfilled through a third-party supplier network and are shipped directly from China to customers.

We may provide fulfillment and logistics partners with information reasonably necessary to process and deliver an order, including the customer's name, shipping address, telephone number, order contents, and other necessary delivery information.

We may also use service providers for payment processing, website hosting, analytics, advertising, communications, fraud prevention, and customer support.

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to operate the store, remember preferences, measure website performance, understand customer interactions, and support advertising and marketing activities.

The technologies we may use include:

Meta Pixel: Used to measure website activity, advertising performance, conversions, and interactions associated with Meta advertising services.

Google Analytics 4: Used to understand website traffic, usage patterns, interactions, and performance.

TikTok Pixel: Used to measure interactions and conversions associated with TikTok advertising and to evaluate advertising performance.

Klaviyo: Used for customer communications, email marketing, campaign measurement, and related customer engagement functions.

Customers may refuse or restrict non-essential cookies through available cookie controls on the website, where provided, and through their browser settings. Customers may also use privacy and advertising preference controls made available by the relevant third-party providers.

Blocking certain cookies may affect some non-essential website features.

5. Marketing Communications

Where permitted by applicable law, we may send customers promotional or marketing communications.

Customers may unsubscribe from marketing emails using the unsubscribe mechanism included in those communications or by contacting us at help@panth-us.com.

Transactional communications relating to an existing order may still be sent when necessary to provide the purchased service.

6. Sharing of Personal Information

We may disclose personal information to parties that assist us in operating our business, including:

• Shopify and e-commerce infrastructure providers.
• Payment processors.
• Suppliers and fulfillment partners.
• Shipping and logistics providers.
• Analytics and advertising providers.
• Email and communications providers.
• Fraud prevention and security providers.
• Professional advisers and authorities when required by law.

We disclose only information reasonably necessary for the applicable business purpose.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate business and transaction records, resolve disputes, enforce agreements, and satisfy legal, accounting, tax, and regulatory requirements.

Retention periods may differ depending on the type of information and applicable requirements.

8. Security

We use reasonable administrative, organizational, and technical measures designed to protect personal information.

No method of electronic transmission or storage can be guaranteed to be completely secure.

9. Children's Privacy

Our store is not intended to knowingly collect personal information from children in violation of applicable law.

If we learn that personal information has been collected from a child in circumstances where parental consent or another legal basis is required, we may take appropriate steps to delete or otherwise address that information.

10. United States Privacy Rights

Customers in the United States may have privacy rights under applicable federal or state law depending on their state of residence and whether the relevant legal requirements apply to STAR BLUE MCR LTD.

Where applicable, these rights may include rights relating to access, correction, deletion, portability, or certain uses or disclosures of personal information.

Requests may be submitted to help@panth-us.com. We may need to verify the identity of the requester before fulfilling a request.

11. International Processing

Because STAR BLUE MCR LTD is established in the United Kingdom, its suppliers operate internationally, and customers are located in the United States, personal information may be processed or accessed in countries other than the customer's location.

We take reasonable measures appropriate to the nature of the processing and applicable legal requirements.

12. Changes to This Policy

We may update this Privacy Policy when necessary to reflect operational, legal, regulatory, or technological changes.

The current version will be published on panth-us.com with an updated revision date.

13. Contact

Questions concerning privacy or this Privacy Policy may be sent to:

STORE PANTHARI
STAR BLUE MCR LTD
Company Number: 17055309
141 Cheetham Hill Road
Manchester, M8 8LY
United Kingdom
Email: help@panth-us.com
Website: panth-us.com